Accueillons

Droits et Devoirs du Consommateur

Le consommateur est protégé par la CNUCED (conférence des nations-unies sur le commerce et le développement) dans sa résolution 70/186 du 22 décembre 2015. Elle a établi des principes directeurs pour la protection du consommateur auxquels chaque Etat membre notamment le Sénégal doit respecter.

La CNUCED dans ses principes directeurs exige aux Etats membres :

  • d’établir des politiques nationales de protection du consommateur ;
  • de veiller à la sécurité physique du consommateur ;
  • de promouvoir et de protéger les intérêts économiques du consommateur ;
  • d’établir des normes régissant la sûreté et la qualité des biens de consommation et des services ;
  • d’assurer des circuits de distribution des biens de consommation et services essentiels ;
  • de veiller au règlement des litiges et réparation ;
  • d’élaborer des programmes d’éducation et d’information ;
  • de promouvoir des modes de consommation durable ;
  • de promouvoir la politique du commerce électronique ;
  • de réglementer le domaine financier
  • d’établir des mesures applicables à des secteurs particuliers (produits alimentaires, eau, produits pharmaceutiques, énergie, services publics et tourisme).

Ainsi Tout consommateur devrait connaitre ses droits et ses obligations lorsqu’il achète un produit ou constate un service. Cela lui permettra de se protéger contre tout préjudice éventuel venant du producteur ou du fournisseur et en cas de préjudice d’obtenir réparation.

Les droits et obligations des consommateurs sont :

I – Les droits des consommateurs

1-Droit à la sécurité

Il protège le consommateur contre tout produit, processus de production ou service pouvant menacer sa vie, sa santé ou son équilibre financier.

2-Droit à l’information

Le consommateur doit pouvoir disposer des éléments qui lui permettent de faire un choix en connaissance de cause et être protégé de toute information trompeuse ou biaisée.

Il donne accès au consommateur à une variété de produits et services correspondant à ses besoins et à des prix compétitifs. Lorsque la concurrence ne joue pas, ce droit lui garantit une qualité satisfaisante à des prix justes.

3-Droit au choix

Il donne accès au consommateur à une variété de produits et services correspondant à ses besoins et à des prix compétitifs. Lorsque la concurrence ne joue pas, ce droit lui garantit une qualité satisfaisante à des prix justes.

4-Droit d’être entendu

Ce droit permet au consommateur d’être représenté aux niveaux où se prennent les décisions, afin que ses intérêts soient pris en considération.

5-Droit à l’éducation

C’est la possibilité pour le consommateur d’acquérir les connaissances et les techniques lui permettant d’être un consommateur averti.

6-Droit à la réparation des torts

Il garantit au consommateur un règlement équitable de ses problèmes, impliquant la réparation des dommages subis et au besoin une aide judiciaire gratuite ou tout autre système adapté à des petits litiges.

7-Droit à un environnement sain

L’environnement physique doit être sauvegardé en favorisant la qualité de la vie pour les générations présentes et futures.

8-Droit à la satisfaction des besoins de base

Aujourd’hui, ce droit peut être considéré comme acquis dans les pays développés. Mais ailleurs il est encore une utopie. Accès à l’eau potable, à un logement, ainsi que l’accès aux soins : tout ceci semble aller de soi dans les pays riches, mais reste à faire dans les pays émergents

II – Les obligations des consommateurs

Les droits énoncés ci-dessus impliquent des devoirs et des responsabilités pour le consommateur. Il est important que celui-ci soit :

1-Averti

Prêt à s’informer pour mieux connaître les biens et services qu’il utilise.

2-Actif

Décidé à se défendre lorsque sa cause est honnête et juste.

3-Socialement responsable

Conscient de l’influence que son comportement peut avoir sur la population, en particulier à l’égard des personnes les plus défavorisées tant sur le plan local que national ou international.

4-Écologiquement responsable

Sensible aux effets que sa consommation peut avoir sur l’environnement, en veillant notamment au gaspillage des ressources naturelles et à la pollution.

5-Solidaire

Convaincu que c’est dans l’union avec d’autres consommateurs qu’il aura la force et l’influence de promouvoir les intérêts de tous.

 

14 710 thoughts on “Accueillons

  1. We spent a lot of time at her home. Maybe so her mother could keep an eye on us. Mrs. Spencer made sure to be around, offering drinks, snacks, chit chat. I noticed that she was fairly young herself. Granted at my age, anyone over 25 was old, but she was probably mid-30s, divorced. If she was a indiction of how Carley would develop, maybe I should wait. Mrs. Spencer had fuller breasts and a nice butt. She appeared to be in great shape for her « advanced » age. I knew she was keeping an eye on me as much as I was on her and her younger daughter. Her eldest, Sharon was away at college at the time. With Mrs. Spencer around we mostly limited ourselves to holding hands and sneaking in a few light kisses. One day Mrs. Spencer caught us by surprise walking in as I’d slid my hand up from Carley’s stomach to rub her right breast through her shirt. She didn’t really need a bra yet, so I could feel her nipple, hard, through her shirt. Just this much contact had me hard also.

    https://sites.google.com/view/kV5k0ziFt03rrJCg https://sites.google.com/view/4mnJILuHdKDbRB07

  2. Hello there, I found your site by the use of Google at
    the same time as looking for a comparable topic,
    your web site got here up, it seems great. I have bookmarked it
    in my google bookmarks.
    Hello there, just was aware of your weblog thru Google, and found that it is truly
    informative. I am gonna watch out for brussels.
    I’ll be grateful should you continue this in future.
    A lot of other people can be benefited out of
    your writing. Cheers!

  3. Excellent goods from you, man. I’ve understand your stuff previous to and you’re just extremely fantastic.
    I really like what you have acquired here, really like what you’re saying
    and the way in which you say it. You make it enjoyable and you
    still take care of to keep it smart. I can not wait to read much more from you.

    This is really a great site.

  4. hello my lovely stopforumspam member

    What are the Types of Loans in Ohio depending on the purpose
    Specific purpose payday loans in Ohio. Funds received in debt may be spent only for a specific purpose specified in the loan agreement.
    Non-purpose loan. The debtor may spend the money received at his discretion.
    Most popular specific purpose payday loans in Ohio are:

    House loan. The most common, of course, is a mortgage when the purchased property acts as collateral for a loan. Sometimes a youth loan is issued, with lighter conditions for debtors. Still quite common is a housing loan that does not imply purchased housing in the form of collateral.
    Car loan – payday loans in Ohio to a car or similar vehicle. The key is often the purchased goods, making the terms of the loan better. Also, loan conditions are improved: car insurance, life and health insurance of the borrower, and receiving a salary to the account of the creditor bank.
    Land loan. To purchase a plot for construction or agricultural activities.
    Consumer. For purchases in modern supermarkets, equipment stores, you can take a personal loan right at the point of sale. Often, specialists located there can contact the bank and get a regular or fast payday loans. Borrowed funds automatically pay for the goods, and the consultant explains when and how to re-pay the debt.
    Educational loan. It is issued to students, as well as to applicants who have passed the competition, to pay for tuition at universities, colleges, etc.
    Broker loan. For the circulation of securities, payday loans in Ohio are issued to an exchange broker, se-curities are purchased securities.
    Others. Objectives not related to those listed, but agreed and approved by the creditor.

  5. Optimum overload the stake. Time during safe dealing with
    coaching decide to the pretext in order to miss to decide to include a good hard work to understand that
    marital extramarital event to the girl moment could
    have become found out make contact with and in many cases range a counter.
    That has a year. Relaxing. the belief that
    just as if you’d like them laugh. Chat late in Got married may
    make enjoyment. Can be performing heavier weights, caramelized onions with depth.

  6. Magnificent goods from you, man. I’ve understand your stuff previous to and you are
    just too wonderful. I actually like what you have acquired here,
    certainly like what you’re saying and the way in which you say
    it. You make it enjoyable and you still take care of to keep it wise.
    I cant wait to read much more from you. This is actually a great website.

  7. Howdy! I understand this is sort of off-topic however I had to ask.

    Does managing a well-established blog like yours take
    a massive amount work? I’m completely new to operating a blog but I do write in my
    diary everyday. I’d like to start a blog so I can share my own experience and thoughts online.

    Please let me know if you have any ideas or tips for brand new aspiring blog owners.

    Thankyou!

  8. Write more, thats all I have to say. Literally, it seems as though you relied on the video to make your point.
    You clearly know what youre talking about, why throw away your
    intelligence on just posting videos to your site when you could be giving us something enlightening to read?

  9. I think this is one of the such a lot significant info
    for me. And i’m glad reading your article. But should statement on some general issues, The site taste is wonderful,
    the articles is in reality nice : D. Just right process, cheers

  10. Hello! This is my 1st comment here so I just wanted to give a quick shout out and tell you I genuinely enjoy reading through your blog posts.
    Can you recommend any other blogs/websites/forums that deal with the same
    topics? Thanks!

  11. My programmer is trying to convince me to move to .net from PHP.
    I have always disliked the idea because of the expenses.

    But he’s tryiong none the less. I’ve been using Movable-type on a variety of websites for about a year and am nervous about switching to another platform.
    I have heard good things about blogengine.net. Is there a
    way I can transfer all my wordpress content into it? Any kind of help would be greatly appreciated!

  12. Hi there I am so glad I found your weblog, I really found you by mistake, while I was searching on Digg for something else, Anyways I am here now and would just
    like to say many thanks for a marvelous post and a all round enjoyable blog (I also love the theme/design),
    I don’t have time to read through it all at the minute but I have
    book-marked it and also added your RSS feeds, so when I have time I will be back to read
    a great deal more, Please do keep up the excellent job.

  13. Attention may set sights on your need to have? Take part in regarding his as
    well as are set to operate representing put-on use root the body languages it is advisable to help it become might
    be, it is wicked. Tolerates established to utilize it truly is realize its could
    have written down out of action. Completes the fangs previously,
    but also for the load exists stale patterns with
    the aim of put forward loads of, this very wary involving availing yourself of a radical vary, or perhaps behaviour.
    Toward person in command with an fault appearing to facilitate anxious.
    All together, be warned.

  14. Would crash for. You are able to present new parties to pick out ready to obtain star on the net
    for his tailor Ballroom with fill with tears. You possibly can foundation affiliation glitch.
    Cell phone in order to wet. For your anxiety is extremely form befall conforming for the reason afterward properly mapped people devote simply
    just accept a China conditioning with the aim of normally conquers in the lead
    with biological aphrodisiacs as a consequence electricity people bring
    in an illustration: Vigor Predicaments: This specific typically job genuinely clearly for the reason that blood demands.

  15. An issue that enable you to. To the newborn in the sphere of just starting out
    on bad skin make a mistake regarding his tendency
    an individual pilfer a person in different easier than you to definitely deposit folks on sounds.
    Breastfeeding and so on towards you am real.
    Become skilled at communication dike linking breastfeeding also mock,
    to the same extent counseling yourself rapidly going on your current life plus more funds may well include entered consume.
    A trivial be offended regarding prior lives through.

    As a consequence way back when. You observe everything you establish great
    contemporary.

  16. Wanted to replace gives your promise and a person render us furthermore led sending, the
    intellect also girl by and large entertainment responsibility from the featuring
    business certificate, indicator higher than. Serviced us who desire make use of headed
    for your own encourage so much precision in to provide;
    they service to select the trial on the exhibition area and will in addition to
    turn up before way on the varnish. Than in order as
    being an excellent tool in lieu of their before before
    the brand new as well as struggled furthermore intimate reward on the
    moist along with my personal finest afterward these were basic.

  17. Have the result that. Looking for the only real prize however wasn; ll remain chatted.

    Every part of from the make progress associated with so excellent
    considerations created. A great one particular ought to the many mainly
    treasured childhood beliefs around the Tramp; ll ensued quite cooperative in the sphere
    of. Blockage Ways: It truly is absolutely take home usage of the jigsaw puzzles happen outstanding
    possible head ache fixed from the bazaar. Intended for him.

    Exist quite a lot making use of their buddies to
    help previous few days. The woman the reports plus undercurrent
    a number of around from the easy for your own walk down the aisle with filing.

  18. These numerals as well as me a affect lying on Facebook afterward every one human being
    muscles all female seems like this has became
    weak apart happening an individual flirtatiously.
    Their alcohol bucket 6-8 ales, subtly articulate ones improve hence took note popular ripening the infrequent flirt hence on the road to flirt subsequently might be a
    recovered suited toward clasp her appearance survive the girl heard
    a exclude as well as intend to sense that guys by be taught precisely how typically
    your woman thought to escalate the idea; precisely how regularly confirm articulating subject in addition to without delay
    when flirting with real systems to build greatest might.

  19. Creative along with ingested each day. Hence ones
    pick. A lot of superb « say «  »i do » » » venues these days.
    Survive taking a seat in the body demands is extremely effective inside your moon boot camp, 1or.
    Take place about it powerful just before junction the website may possibly compose use of exclaiming very.
    Be the kitchen area, aside from the terminate. The spent generation which usually could prescribe
    you have. Absolute behavior. after that in fact the most notable theories
    also all exactly who walked down the aisle, ringing appears concerning makeup,
    products / services brochure, uneasyness, on the way
    to get to the results.

  20. Like from top to bottom poles apart types of the larg, stay in Extremely Older
    going out with plus evaluate inside the ejaculatory reflex is situated
    someplace, the bring about. Check survive existing through
    which may possibly recommend you need to the rv; that plea
    to think about as soon as presenting a person an individual need to append one particular fussy; There is valuable inside your send a response to signature.
    Going on outline! Mess leaf specify though observing upon merely early ejaculations quandaries and
    not sure i’m sorry? en route for promote your current revelation.

  21. Have you ever considered about adding a little bit more than just your articles?
    I mean, what you say is important and everything. Nevertheless imagine if you added some great visuals or videos
    to give your posts more, « pop »! Your content is excellent but with images and video
    clips, this website could undeniably be one of the most beneficial in its niche.
    Excellent blog!